- Deliver an eSIM via email on the same day (for free)
- 365-day relaibale support system
- Money-back guarantee included.
- Compatible with both iOS and android
Advantages of VOYAGEE eSIM
Advantages of VOYAGEE eSIM
Perfect for first-time users!
Unsure about compatible devices or setup?
We can help you if you need the refund.
The best eSIM for beginners!
Activated in just 3 steps
You can activate it in just 3 steps
without any hassle!
Ready to use in 5 minutes
No need for delivery or pick-up
unlike a SIM card or rental Wi-Fi!
Convenient to buy it right before
or during your travel!
eSIM won't be your extra luggage
The entire process is completed online.
No need to worry about bulky luggage or
losing a Wi-Fi router during your travel!
Reliable support in English!
If you have any questions,
our English chat support is available.
FAQ
The eSIM profile is downloaded from the internet, therefore you need to be connected the internet.
The eSIM has been set up, but it cannot be activated because you are not at your destination. Please check again after you arrive at your destination.
The eSIM cannot be reinstalled once it has been deleted. The same eSIM will no longer be usable. Please be aware that returns, exchanges, and refunds are not possible even if the eSIM is accidentally deleted. Also, you cannot transfer your profile when changing your device.
When you want to request a refund, please contact us via the "Chat" at the bottom right of the site with the following details:
・Order number
・Reason for the refund
*Based on ④ of the "Refundable Conditions," we may ask for a screenshot of the device's settings when you couldn't use the network at local.
We will refund you through the same payment method.
Example: If you paid by credit card, we will refund through your credit card company. The refund process may take up to 30 business days.
Refundable Conditions:
・The first-time purchaser of VOYAGEESIM.
・Request a refund within one month of the purchase date.
・The reason for the refund under one of the following:
①The device does not support eSIM, therefore eSIM installation is not possible.
②The device is SIM-locked, therefore eSIM installation is not possible.
③You cancled the trip.
④You couldn't use the network at local, etc.
For other inquiries, please contact us via the "chat" at the bottom right of the site.
Due to filtering or automatic sorting functions, the email may have ended up in the "Promotions Folder" or "Junk Mail Folder." If you have not received the email after checking again, please contact us using the inquiry form .
Please check the page of compatible models/countries .
