- Deliver an eSIM via email on the same day (for free)
- 365-day relaibale support system
- Money-back guarantee included.
- Compatible with both iOS and android
Advantages of VOYAGEE eSIM
Advantages of VOYAGEE eSIM
Perfect for first-time users!
Unsure about compatible devices or setup?
We can help you if you need the refund.
The best eSIM for beginners!
Activated in just 3 steps
You can activate it in just 3 steps
without any hassle!
Ready to use in 5 minutes
No need for delivery or pick-up
unlike a SIM card or rental Wi-Fi!
Convenient to buy it right before
or during your travel!
eSIM won't be your extra luggage
The entire process is completed online.
No need to worry about bulky luggage or
losing a Wi-Fi router during your travel!
Reliable support in English!
If you have any questions,
our English chat support is available.
FAQ
The eSIM profile is downloaded from the internet, therefore you need to be connected the internet.
The eSIM has been set up, but it cannot be activated because you are not at your destination. Please check again after you arrive at your destination.
The eSIM cannot be reinstalled once it has been deleted. The same eSIM will no longer be usable. Please be aware that returns, exchanges, and refunds are not possible even if the eSIM is accidentally deleted. Also, you cannot transfer your profile when changing your device.
When you want to request a refund, please contact us via the "Chat" at the bottom right of the site with the following details:
・Order number
・Reason for the refund
*Based on ④ of the "Refundable Conditions," we may ask for a screenshot of the device's settings when you couldn't use the network at local.
We will refund you through the same payment method.
Example: If you paid by credit card, we will refund through your credit card company. The refund process may take up to 30 business days.
Refundable Conditions:
・The first-time purchaser of VOYAGEESIM.
・Request a refund within one month of the purchase date.
・The reason for the refund under one of the following:
①The device does not support eSIM, therefore eSIM installation is not possible.
②The device is SIM-locked, therefore eSIM installation is not possible.
③You cancled the trip.
④You couldn't use the network at local, etc.
For other inquiries, please contact us via the "chat" at the bottom right of the site.
Due to filtering or automatic sorting functions, the email may have ended up in the "Promotions Folder" or "Junk Mail Folder." If you have not received the email after checking again, please contact us using the inquiry form .
Please check the page of compatible models/countries.
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From November 2023, real name registration is mandatory when using domestic communications in Taiwan. To use this eSIM, please refer to the manual and register your information.
- This eSIM is recommended for those goes to Taiwan for travel or business.
- It is possible to inquire about usage methods and other details in English via the chat button at the bottom right of the website.
- There are 2 plans: 3 GB for 3 days and 5 GB for 5 days. * Please select the product according to the number of days when you purchase.
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After exceeding 1GB per day, the maximum data speed will be 128Kbps. The speed limit will be lifted after one day. The number of days is counted every 24 hours from the start of activation.
- There is no need to replace the SIM card you use mainly. Simply install and set up the eSIM and you can use data in Taiwan with your smartphone.
- This eSIM has an expiration date. Please purchase within one month of the start date of use. You can check the expiration date in your order history under My Account.
- The communications services provided by this product are provided by CMI. Ltd.
■ Points to Note before Purchasing
- Within one month of purchase, we offer refunds to first-time buyers if you could not use the eSIM. Please refer to our refund policy for detailed terms and conditions.
- This eSIM is for data use only. It does not support voice call.
- The product names for the eSIM QR codes displayed after purchase are written in Japanese. For the product names in English, please refer to here.
- eSIMs are not shipped. After purchase, a QR code for the eSIM profile will be displayed. Please print the QR code by yourself or display it on another device and scan it.
- A separate internet connection is required to download and install the eSIM.
- Once you delete an installed eSIM profile, you cannot reinstall it. In addition, you cannot transfer the profile when changing your model.
- To use this service, you need an eSIM- compatible device or SIM - free device. Click here to check which devices can install the VOYAGEESIM.
- We shall not be liable to any connection failure or damage that occurs due to improper order on the customer's part.
- If we discover any unauthorized use, we may provide your information to the telecommunications provider.
- Please refer to our privacy policy before you buy it and proceed to "Add to Cart.”
- Network Carrier: Chunghwa
*QR code is a trademark of DENSO WAVE INCORPORATED.
