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FAQ

Q: My phone is still out of signal range in South Korea.

A: Please try restarting the device several times. Also, open "Settings" → "Cellular" on your iPhone and go to "SIMs" to check that eSIM is installed.

If it is not installed, please refer to the manual below and install it again.

(iOS) Installation Manual

(android) Installation Manual


If you are still unable to connect after restarting the device multiple times, please contact us via the inquiry page below.

Inquiry form